Welcome
Thank you for using Lilianna. We've written these Terms of Service to be as clear and human as possible while still protecting both you and us. Please take a moment to read them.
Lilianna is operated by One Half (Sydney) Pty Limited, a private company incorporated in New South Wales, Australia (referred to in these Terms as "Lilianna", "we", "us", or "our"). These Terms form a binding agreement between you and One Half (Sydney) Pty Limited.
1. Acceptance
By creating a Lilianna account, signing in, or otherwise using the Lilianna application (the "App"), you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, please don't use the App.
You must be at least 16 years old to use Lilianna. If you are under 18, you confirm that a parent or guardian has reviewed these Terms with you.
2. What Lilianna Is, and Isn't
Lilianna is a personal gift card wallet. It helps you store and track the balances of gift cards and loyalty cards you already own, scan receipts, log transactions, and optionally share a wallet with up to four family members.
Lilianna does not:
- Sell, issue, top up, or redeem gift cards.
- Authoritatively verify gift card balances with the issuer.
- Provide financial, legal, or tax advice.
Balances and expiry dates shown in Lilianna are based on the data you enter and transactions you log. Always check the retailer's official channel before relying on a balance for a purchase.
3. Your Account
When you create an account, you agree to provide accurate information, keep your credentials and PIN confidential, and let us know promptly if you suspect any unauthorised access. You are responsible for all activity that happens through your account.
You can delete your account at any time from the Profile tab. Deletion is permanent and irreversible — please see our Privacy Policy for details of what data is removed.
4. Family Sharing
Family group owners can invite up to four sub-users to share their wallet. Sub-users see the same gift cards, receipts, and transactions as the owner. Anyone in the family can add, edit, or delete shared data.
Please only invite people you trust. The family group owner can revoke any sub-user's access at any time. If the owner deletes their account, the family group is disbanded automatically. We are not responsible for any consequence of a family member's use of shared data within a group you create or join.
5. Acceptable Use
To keep Lilianna safe and useful for everyone, you agree not to:
- Use Lilianna to record or share stolen or fraudulently-obtained gift cards.
- Attempt to access any other user's account or data.
- Reverse-engineer, decompile, or attempt to extract source code from the App.
- Use the Community feature to harass, defame, threaten, or vilify any person, or post content that is unlawful, indecent, or infringes third-party rights.
- Use automated scripts, bots, scrapers, or other means to interact with the App beyond reasonable personal use.
- Probe, scan, penetration-test, or otherwise attempt to assess the security of our systems without our prior written permission.
- Use Lilianna in any way that breaches Australian law, including the Criminal Code Act 1995 (Cth) and applicable NSW legislation.
We may suspend or permanently terminate accounts that breach these rules. Where lawful, we may also report serious breaches to relevant authorities.
6. Community Content
The Community feature lets users share saving tips. Content you post is visible to other Lilianna users. You retain ownership of what you post, but you grant us a worldwide, royalty-free, non-exclusive, sub-licensable licence to host, store, reproduce, display, modify (for formatting only), and distribute that content within the App for the duration that you keep it posted.
We may remove content that breaches the Acceptable Use rules, attracts a credible complaint, or that we reasonably consider inappropriate. You warrant that any content you post does not infringe a third party's rights.
7. Intellectual Property
Lilianna — including its name, logo, design, code, and supporting content — is owned by One Half (Sydney) Pty Limited and is protected by Australian and international copyright, trade mark, and other intellectual property laws. You are granted a personal, non-exclusive, non-transferable, revocable licence to use the App for your own non-commercial use, in accordance with these Terms. All other rights are reserved.
8. Pricing and Future Changes
Lilianna is currently provided free of charge. We reserve the right to introduce paid features or a subscription tier in the future. If we do, we will tell you clearly before any charge applies and you will always be able to keep using the free tier without payment, or delete your account.
9. Australian Consumer Law
Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy that you have under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) or any other law that cannot lawfully be excluded.
Where we are permitted to limit our liability for a breach of a consumer guarantee, our liability is limited to (at our option) re-supplying the relevant service or paying the cost of having that service re-supplied.
10. Disclaimer of Warranties
Subject to Section 9, Lilianna is provided "as is" and "as available". To the maximum extent permitted by law, we disclaim all warranties not expressly set out in these Terms, including implied warranties of merchantability, fitness for a particular purpose, accuracy, security, and non-infringement.
We do not warrant that the App will be uninterrupted, error-free, or free of security vulnerabilities, or that data losses will not occur.
11. Limitation of Liability
Subject to Section 9, to the maximum extent permitted by law:
- We are not liable for any indirect, incidental, special, consequential, exemplary, or punitive loss or damage, including loss of data, loss of profits, loss of revenue, loss of business, or loss of goodwill, arising out of or in connection with your use of Lilianna, even if we have been advised of the possibility.
- We are not liable for any gift-card-related financial loss (including but not limited to expired cards, deactivated cards, or cards whose balance changes due to activity outside the App).
- Where liability cannot be excluded, our total aggregate liability to you for all claims arising out of or in connection with the App in any 12-month period is limited to the greater of (a) the total amount you have paid us in that 12-month period or (b) AUD $50.
12. Indemnity
To the maximum extent permitted by law, you agree to indemnify and hold harmless One Half (Sydney) Pty Limited and its directors, officers, employees, and contractors from and against any claim, liability, damage, loss, cost, or expense (including reasonable legal fees) arising out of or in connection with:
- Your use of the App in breach of these Terms or any law;
- Any content you post in the Community feature;
- Any data you upload that you didn't have the right to upload; or
- Any third-party claim arising from your conduct in a family group you create or join.
13. Force Majeure
We are not liable for any failure or delay in performing our obligations under these Terms where that failure or delay is caused by circumstances beyond our reasonable control, including but not limited to natural disasters, pandemics, acts of government, network outages, third-party service failures, denial-of-service attacks, or industrial disputes.
14. Termination
You may stop using Lilianna at any time and delete your account from the Profile tab. We may suspend or terminate your account, with or without notice, if you breach these Terms, if continued operation would expose us or other users to legal or security risk, or if we discontinue the App.
If we discontinue Lilianna entirely, we will give you reasonable notice and a reasonable opportunity to export your data. Sections 6, 7, 10, 11, 12, 16, and 17 survive termination.
15. Electronic Communications
You consent to us communicating with you electronically — by email, through the App, and by any other electronic means we may add — for all purposes relating to your account, including security notices, password resets, and changes to these Terms. You agree that electronic communications satisfy any legal requirement that communications be in writing.
16. Governing Law and Jurisdiction
These Terms are governed by the laws of New South Wales, Australia. You and we submit to the exclusive jurisdiction of the courts of New South Wales and the Federal Court of Australia for any dispute arising out of or in connection with these Terms or the App, except that we may seek urgent injunctive or equitable relief in any court of competent jurisdiction.
17. General
17.1 Entire agreement
These Terms together with the Privacy Policy form the entire agreement between you and us about the App, and supersede all prior agreements and understandings on this subject.
17.2 Severability
If any part of these Terms is found by a court to be invalid or unenforceable, that part is to be read down to the minimum extent necessary, or severed if not possible, and the remaining provisions continue in full force.
17.3 No waiver
If we don't immediately enforce a right under these Terms, that doesn't mean we have waived it. Any waiver must be in writing and signed by us.
17.4 Assignment
You may not assign or transfer these Terms or any rights under them without our prior written consent. We may assign these Terms to a successor entity (for example, on a sale of the business) on notice to you.
17.5 Changes to these Terms
We may update these Terms when the App or our practices change. The "Last updated" date at the top tells you when. Material changes will be highlighted on the App home screen for a reasonable period. Continued use of the App after a change takes effect constitutes acceptance of the updated Terms.
18. Contact
Questions about these Terms? We'd love to hear from you.
One Half (Sydney) Pty Limited
Email: customerservice@onehalf.au